Privacy Policy

TK Roofing & Restoration LLC ("TK Roofing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit tkroofers.com, contact us, or create an account, how we use it, and your choices regarding that information.

1. Information We Collect

Information You Provide Directly

• Contact form submissions — name, email address, phone number, and any message you write when requesting a free inspection or getting in touch.

Information Collected Automatically

• Log data — your IP address, browser type, pages visited, and referring URL, collected automatically when you visit our site.
• Cookies & similar technologies — we use session cookies necessary for site functionality and authentication. We do not use advertising or tracking cookies.

Information We Do Not Collect

We do not collect payment card numbers or financial information directly. Any payments are processed by a third-party provider subject to their own privacy policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule free inspections
• Send you information related to services you requested
• Maintain and secure your account
• Improve our website and customer experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information with:

• Service providers — trusted vendors who assist with email delivery, authentication (Clerk), and website hosting, under confidentiality obligations.
• Legal requirements — if required by law, court order, or governmental authority.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and for a reasonable period thereafter for business records. Account data is retained while your account is active. You may request deletion of your data at any time (see Section 7).

5. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., Facebook, Instagram, Nextdoor). This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any personal information.

7. Your Choices & Rights

Depending on your location, you may have the right to:

• Access — request a copy of the personal information we hold about you.
• Correction — request that we correct inaccurate or incomplete information.
• Deletion — request that we delete your personal information.
• Opt-out — unsubscribe from any marketing communications at any time by contacting us.

To exercise any of these rights, contact us at info@tkroofers.com.

8. Children's Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

• Email: info@tkroofers.com
• Phone: 888-857-8454
• Mail: TK Roofing & Restoration LLC, Dallas–Fort Worth Metroplex, Texas